Terms of Service

Effective Date: January 10, 2026

1. Acceptance of Terms

Welcome to ScopeMe!

These Terms of Service (“Terms”) govern your access to and use of ScopeMe’s AI-powered healthcare consultation platform, including our website, mobile applications, and all related services (collectively, the “Service”).

By accessing or using ScopeMe, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Service.

Agreement to Terms

  • You represent that you are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations

2. Description of Service

ScopeMe provides an AI-powered platform that:

  • Facilitates patient consultations through AI video and voice technology
  • Connects patients with healthcare providers (dental clinics, hair transplant centers, aesthetic clinics, etc.)
  • Automates lead follow-up for healthcare facilities
  • Provides multilingual support for international patients
  • Integrates with clinic CRM systems for appointment management

Important: ScopeMe is a technology platform only. We do not provide medical services, diagnoses, or treatments.

3. User Accounts

Account Registration

To access certain features, you must create an account:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

Account Types

  • Patient/User Accounts: For individuals seeking healthcare consultations
  • Clinic/Provider Accounts: For healthcare facilities using our platform

Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent or abusive behavior
  • Remain inactive for extended periods

4. Use of Service

Permitted Use

You may use ScopeMe to:

  • Request healthcare consultations and information
  • Schedule appointments with partner clinics
  • Communicate with healthcare providers through our platform
  • Receive AI-assisted support and guidance

Prohibited Use

You may NOT use ScopeMe to:

  • Provide false information about your identity or medical condition
  • Impersonate any person or entity
  • Harass, abuse, or threaten other users or staff
  • Transmit malicious code or attempt to interfere with the Service
  • Violate any laws or regulations
  • Use the Service for emergency medical situations
  • Scrape or harvest data from the platform
  • Reverse engineer our AI technology
  • Use the Service for any illegal or unauthorized purpose

IMPORTANT: ScopeMe is NOT for medical emergencies. In case of emergency, call local emergency services immediately.

5. Medical Disclaimer

Not Medical Advice

ScopeMe provides a communication platform between patients and healthcare providers.

  • Our AI assistant (LARA) provides information only, not medical advice
  • All medical decisions should be made in consultation with qualified healthcare professionals
  • We do not diagnose, treat, or prescribe medical treatments
  • Information provided through our Service is for educational and coordination purposes only

No Doctor-Patient Relationship

Using ScopeMe does not create a doctor-patient relationship between you and:

  • ScopeMe or Antlara Dental
  • Our employees or AI technology
  • Any healthcare provider until you formally engage their services

Consultation Accuracy

While we strive for accuracy:

  • AI-generated translations may contain errors
  • Information provided may be incomplete or outdated
  • You should verify all medical information with qualified professionals
  • We are not liable for misinterpretations or miscommunications

6. Healthcare Provider Responsibility

For Clinic/Provider Users

If you are a healthcare provider using ScopeMe:

  • You are solely responsible for medical services you provide
  • You must maintain all required licenses and certifications
  • You must comply with all applicable healthcare regulations
  • You are responsible for the accuracy of information you provide
  • You must maintain appropriate malpractice insurance

Patient Responsibility

Patients are responsible for:

  • Choosing qualified healthcare providers
  • Verifying provider credentials independently
  • Following medical advice from licensed professionals only
  • Understanding risks associated with medical procedures

7. Intellectual Property

Our Rights

ScopeMe and all related content, features, and functionality are owned by Antlara Dental and protected by:

  • Copyright laws
  • Trademark laws
  • Patent laws
  • Trade secret laws

This includes:

  • AI algorithms and models
  • Software code and architecture
  • User interface design
  • Brand names and logos
  • Content and materials

Your License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the Service for personal/business purposes
  • Use our mobile applications on your devices

You may NOT:

  • Copy, modify, or distribute our software
  • Create derivative works
  • Sell, rent, or sublicense access to the Service

User Content

When you submit content (messages, images, videos) to ScopeMe:

  • You retain ownership of your content
  • You grant us a license to use, store, and process your content to provide the Service
  • You represent that you have rights to the content you submit
  • You are responsible for ensuring content does not violate others’ rights

8. Third-Party Services

Integration with Partner Clinics

ScopeMe connects you with third-party healthcare providers and clinics.

  • We do not control or endorse third-party services
  • Third parties are independent contractors, not our agents
  • Third-party services are subject to their own terms and policies
  • We are not responsible for third-party actions or services

CRM and External Systems

Our Service may integrate with:

  • Customer Relationship Management (CRM) systems
  • Appointment scheduling platforms
  • Payment processors
  • Analytics services

Use of third-party services is subject to their terms and privacy policies.

9. Fees and Payments

Service Fees

ScopeMe may charge fees for:

  • Subscription services (for clinic/provider accounts)
  • Lead generation and conversion services
  • Premium features
  • Transaction-based fees

Current pricing: [Link to pricing page or note “Contact for pricing”]

Payment Terms

  • Fees are charged in advance (unless otherwise specified)
  • All fees are non-refundable unless otherwise stated
  • We may change fees with 30 days’ notice
  • Failed payments may result in service suspension

Currency

All fees are charged in [specify currency, e.g., USD, EUR, TRY].

10. Limitation of Liability

Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the fees you paid in the last 12 months
  • We are not liable for medical outcomes or healthcare provider actions
  • We are not liable for AI errors, miscommunications, or technical failures

Medical Liability Exclusion

WE ARE NOT LIABLE FOR:

  • Medical malpractice or negligence by healthcare providers
  • Adverse medical outcomes or complications
  • Misdiagnosis or delayed diagnosis
  • Any health-related damages or injuries

11. Indemnification

You agree to indemnify and hold harmless ScopeMe, Antlara Dental, and our affiliates from:

  • Claims arising from your use of the Service
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Content you submit to the Service
  • Your interactions with healthcare providers

12. Privacy and Data Protection

Your privacy is important to us.

  • Our collection and use of personal data is described in our Privacy Policy
  • We comply with GDPR and applicable data protection laws
  • We implement security measures to protect your data
  • You have rights regarding your personal data (see Privacy Policy)

13. Termination

By You

You may terminate your account at any time by:

By Us

We may suspend or terminate your access if:

  • You violate these Terms
  • You engage in prohibited activities
  • We are required by law to do so
  • We discontinue the Service

Effect of Termination

Upon termination:

  • Your right to use the Service ends immediately
  • We may delete your account data (subject to legal retention requirements)
  • Provisions that should survive (liability, indemnification) remain in effect

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles.

Arbitration

Any disputes shall be resolved through:

  1. Negotiation: Good faith attempt to resolve informally
  2. Mediation: If negotiation fails
  3. Arbitration: Binding arbitration in Belgium

Class Action Waiver

You agree to bring claims individually, not as part of a class action.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and other policies, constitute the entire agreement between you and ScopeMe.

Severability

If any provision is found invalid, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Assignment

We may assign these Terms to any successor entity. You may not assign your rights without our consent.

Force Majeure

We are not liable for failures caused by circumstances beyond our reasonable control (natural disasters, wars, pandemics, etc.).

Updates to Terms

We may update these Terms by:

  • Posting the revised Terms on our website
  • Updating the “Effective Date”
  • Notifying you via email (for material changes)

Continued use after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms:

Antlara Dental

Adress: Zümrütova, Sinanoğlu Cd. No:53A, Muratpaşa/Antalya, Türkiye 
Email: smile@antlaradental.com
Phone: +90530 202-6868

17. Emergency Medical Situations

⚠️ IMPORTANT NOTICE:

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY:

  • DO NOT USE SCOPEME
  • CALL YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY
  • EU: 112
  • US: 911

ScopeMe is not designed for, and should never be used in, emergency situations.

By using ScopeMe, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: January 10, 2026